INFORMATION ON PRIVACY AND COOKIES

 

Definitions

  • “Il Sandalo Srl”, “we” and “our / a / i / e” refer to Il Sandalo Srl, a limited liability company subject to the laws of the Italian State and with registered office in Piazza dei Martiri, 30, Naples, VAT number: 08482401216.
  • “User”, “you”, “your” and similar terms, both in the singular and in the plural, refer to you as a customer or potential user who intends to use our website.
  • “Website”, “Site”, “Platform” or similar terms refer to the following web address: tesorone.it.

Art. 1. – Introduction

  1. First of all, your privacy is important to us. We know that everyone makes this premise, but for us it really applies. You trust us by using the website to purchase our products and we appreciate it very much. This means that we will endeavor to protect and safeguard any personal data you provide to us. We act in the best interest of our customers and with transparency regarding the processing of your personal data.
  2. In this document we describe, in a clear, simple and usable way for anyone, how we use and process your personal data. We also talk about what rights you can exercise with respect to your personal data, for example that of opposition, and how you can contact us.
  3. This is an information notice pursuant to art. 13 EU Regulation 2016/679 – General Data Protection Regulation (hereinafter “Regulation”) – to those who interact with our web services accessible electronically. We hereby inform you that the personal data provided to Acustica S.r.l. may be processed, in compliance with the aforementioned legislation and confidentiality obligations.
  4. In processing your personal data, we undertake to respect the general principles of lawfulness, correctness, transparency, purpose limitation and retention, data minimization, accuracy, integrity and confidentiality.
  5. Based on technological evolution, the development of our services, the legal situation, as well as a whole other series of factors, we may periodically change our privacy policy, so we recommend that you check this document regularly.
  6. Whenever we make changes to our privacy policy, if those changes have an impact on you (for example, if we intend to process your personal data for purposes other than those previously disclosed), we will notify you of those changes before the new businesses have Start.
  7. If you disagree with this Privacy Policy, you should stop using our website. If you agree, register and discover all the services our website has in store for you.

 

Art. 2. – Responsible for the processing of personal data

 

  1. The data controller of the personal data we process is Pier Paolo Tesorone.
  2. You can contact our data protection officer by writing an e-mail to support@tesorone.it and indicating in the subject “personal data processing”.

 

Art. 3. – Your rights

 

All your rights in relation to your personal data will be better illustrated and specified below:

  • General rights: You have the right to information, access, correction, cancellation, restriction of processing, opposition to processing and data portability. If the processing is based on your consent, you have the right to withdraw it at any time.
  • Right to object to data processing based on legitimate interests: Pursuant to Article 21 (1) of the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”), you have the right to object in any moment, for reasons connected with your particular situation, to the processing of personal data concerning you when the data is processed as provided for in article 6, paragraph 1 and / or article 6, paragraph 1 f of the GDPR. The same also applies to profiling. If you object, we will no longer process your personal data, except in cases where we can demonstrate the existence of compelling legitimate reasons to proceed with the processing that prevail over your interests, rights and freedoms or if such processing helps to apply , exercise or defend a right in court.
  • Right to object to direct marketing: If we process your personal data for direct marketing purposes, pursuant to Article 21 (2) of the GDPR you have the right to object at any time to the processing of personal data concerning you carried out for these purposes , also including profiling to the extent that it is connected to such direct marketing. If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.
  • Right to lodge a complaint with the supervisory authority: you have the right to lodge a complaint with a competent data protection supervisory authority in relation to our processing of your personal data.

 

Art. 4. – Processing of your personal data when you use our services

 

  1. We process your personal data on the legal basis of legitimate interests, except in specific circumstances in which you provide your consent, when the processing is necessary for a contract you have with us or if you have asked us to carry out specific actions before to enter into a contract.
  2. We take appropriate safeguards to protect your privacy and process your personal data for the following purposes:
  • Provide, secure, maintain and improve our Services and website;
  • develop new products and features related to the search for services and products that are more suitable for you;
  • understand how users use our website, to improve performance and the site itself;
  • offer direct marketing features to our users in relation to our Services, i.e. our website;
  • promote advertising conducted by us and third parties on our website and third party websites;
  • comply with legal obligations, avoid fraud and resolve disputes;
  • support the judicial authorities in investigating and solving crimes.
  1. By using our services, you consent to the processing of the following personal data:

personally identifiable information, such as name, addresses, telephone numbers or email addresses;

  • personal details, such as age, gender or date of birth;
  • electronic identification data, such as IP addresses, cookies, connection times, device IDs, mobile advertising identifiers, date and time of the request for information, time and content of the request (actual page), access status / status code HTTP, amount of data transferred, website receiving the request, browser used and its version, operating system, interface and language;
  • data that your browser or device makes available;
  • electronic location data, such as GPS data and other location data;
  • financial identification data, such as credit or debit card numbers;
  • data relating to your interaction with our website;
  • data relating to the products you have purchased with relative dates and prices;
  • security details, such as passwords relating to our website.
  1. When you use our website, we may share your personal data with the following categories of recipients:
  • third-party service providers who process data on our behalf, including: hosting and storage service providers, customer support services, communication services, security and fraud prevention services, payment services and related to credit cards, analytics, advertising and marketing services. These suppliers have a contractual obligation not to share your personal data with third parties and not to use your data for any other purpose;
  • third party service providers who are autonomous data processors, including security and fraud prevention service providers and advertising and marketing providers;
  • business partners or affiliates with whom we jointly offer products or services;
  • carriers / couriers used for delivering the products you purchased on our site;
  • law enforcement authorities, with the aim of preventing, detecting and prosecuting illegal activities, threats to public or state security and preventing threats to people’s lives;
  • as part of a corporate transaction, such as a merger, disposal, consolidation or sale of assets.

Art. 5. – Contact via e-mail, contact form or live assistance chat

 

  1. When you contact us by e-mail, through a contact form, or through the use of the appropriate live assistance chat, we will store the data you provide (your e-mail address, possibly your name and telephone number) to be able to answer your questions. To the extent that we use the contact form to request information that is not necessary to contact you, we always mark this data as optional. This information is used to provide us with context and improve the handling of your request. Your message may be related to different types of use of our website by you. The information collected will only be used to assist you with your purchases and to better understand your feedback. The indication of this information takes place expressly on a voluntary basis and with your consent, pursuant to Article 6 paragraph 1 a of the GDPR. If this information relates to the communication channels (for example your e-mail address or your telephone number), you also agree that, where appropriate, we can contact you through these channels in order to respond to your request. Of course, you can subsequently revoke this consent at any time.
  2. We periodically delete the data collected in this context when their conservation is no longer necessary or we limit their processing where there are legal provisions governing their conservation.

Art. 6 – Newsletter

 

  1. With your consent, as required by article 6 (1) (a) of the GDPR, you can subscribe to our newsletter, thanks to which you will receive offers on our products.
  2. The only information necessary for sending the newsletter is your e-mail address. Additional data may be provided on a voluntary basis and will be used to contact you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis for the above is Article 6 (1) (a) of the GDPR.
  3. You can withdraw your consent to receive the newsletter at any time by clicking on the link provided in each newsletter or by contacting our data protection officer.

 

Art. 7 – User account

 

  1. You have the option to create a user account. If you decide to do so, you will get a personal password protected access and you will be able to view and manage the data you have stored. Creating a user account is voluntary but may be necessary in order to fully use the features and / or services offered by our website, including the right to purchase the products on it.
  2. If you create a user account, you agree to receive our newsletter and other direct marketing messages. You can unsubscribe from the newsletter or delete your user account, at any time, from your user profile.
  3. You can manage, edit and delete all information in your user account. Any deletion of some information (eg. That necessary for booking purposes) may limit the use of the features and / or services of our Platform. Everything takes place, however, in compliance with the provisions of article 6, paragraph 1 a, b and f of the GDPR.

 

Art. 8 – External links

 

If our website links you to other websites or apps, those links are not subject to this privacy policy. It is necessary to review the privacy notices published on such websites or apps to understand the respective procedures for the acquisition, use and disclosure of personal information.

 

Art. 9 – Registration via social media account (if you use it)

 

  1. We offer you the possibility to register and access the Platform through your Facebook or Google account.
  2. If you sign up via Facebook, Facebook will ask you for permission to provide us with some data linked to your Facebook account. Such data may include your name, surname and e-mail address so that we can verify your identity and gender, as well as your general location, a link to your Facebook profile, your time zone, your date of birth, your profile photos, your “likes” and your friends.
  3. If you sign up through Google, Google will ask you for permission to provide us with some data linked to your Facebook account. Such data may include your name, surname and e-mail address so that we can verify your identity and gender, as well as your general location, a link to your Facebook profile, your time zone, your date of birth, your profile picture and your friends.
  4. This data will be collected by Facebook / Google and transmitted to us. You can manage the information we receive from Facebook / Google by changing the privacy settings in your Facebook / Google account.
  5. These data will be used to establish, provide and personalize your account, all in full compliance with the relevant legislation pursuant to Article 6, paragraph 1 a, b and f of the GDPR.
  6. If you sign up for our service via Facebook / Google, your account will be automatically connected to your Facebook / Google account and information about the activities you carry out on our Platform, if applicable, may be shared on Facebook / Google.

 

Art. 10 – Social plugins and third-party widgets (if you use them)

 

Our website may contain plug-ins of the most popular social networks (Facebook, Twitter, Linkedin) managed by the third parties involved. Such plug-ins could for example correspond to the buttons “Like”, “Share” of Facebook or “Retweet” of Twitter. If you access one of the pages of our website, equipped with a similar plug-in, your browser connects directly to the third-party servers and the plug-in is displayed on the screen thanks to the connection with the browser. The plug-in could communicate to third-party servers which pages the user has visited. If a social network user visits our web pages while connected to their account, this information may be associated with the account. Even if you use the plug-in functions (for example, by clicking the “Like” button), the information will be associated with the account.

Art. 11 – Use of cookies

 

  1. When you use our website, some cookies are stored on your device. Cookies are small text files saved on your hard drive and associated with the browser you use, through which some information is collected. They are used to facilitate the use of our website and to make it more efficient overall. Cookies also allow us to identify you during your subsequent visits.
  2. Our Platform uses cookies, as better indicated and described below:
  • Temporary cookies: these cookies are automatically deleted when the browser is closed. Among them there are, in particular, session cookies, which store a “session ID” that allows you to associate the various requests of your PC to the relevant session. This way, your device will be recognized again when it returns to our website. Session cookies are deleted when you end the session;
  • Persistent cookies: these cookies are automatically deleted after a certain period of time, which may vary depending on the case. You can delete the cookies from your browser’s security settings at any time.
  • Flash cookies: The Flash cookies used are not collected through the browser, but through the Flash plug-in. Furthermore, we use HTML5 storage objects which are stored on your terminal. These objects save the necessary data regardless of the browser used and do not have an automatic expiration date.
  1. You can configure your browser and app settings according to your preferences, for example by choosing to refuse all cookies or only those of third parties. Please note that in this case you may not be able to use all the functions of our website.

Art. 12 – Cookies used for the aggregate analysis of visits to the Site

  1. The Site uses aggregate analysis tools for navigation data that allow the Site to be improved (Google Analytics, Hotjar). These tools use cookies that are installed on the user’s device in order to allow the site manager to analyze how they use the site. The information generated by the Cookies on the use of the Site by the user (including the anonymized IP address by masking some fields) will be transmitted and stored on Google and Hotjar servers.
  2. The aforementioned information may be used for the purpose of tracing and examining the use of the sites by users, for reporting activities and to provide other services relating to the activity of the Site, as well as to perform navigation. To fully protect the privacy of users, the Site uses the “IP masking” function, which forces the system to obscure the last 8 digits of the user’s IP address before any type of processing is carried out, effectively making anonymous the data analyzed.
  3. Users will in any case have the possibility to inhibit the use of Google Analytics and to prevent its storage on their device through the appropriate browser add-on for the deactivation of Google Analytics, made available by Google at https: //tools.google.com/dlpage/gaoptout. To activate this component that inhibits the system for sending information about the user’s visit, simply install it by following the instructions on the screen, close and reopen the browser. As regards, instead, the Cookies related to Hotjar, users will have the possibility to find all the necessary

information at the following address: Hotjar: https://www.hotjar.com/legal/compliance/opt-out.

 

Art. 13 – Personalization

 

The collection and processing of information on the use by the user of this service for the subsequent personalization of advertising and / or content for the same user in other contexts, for example on other websites or apps, over time. Generally, the contents of the site or app are used to deduce the interests of users, on the basis of which to inform future selections of advertising w / o content.

 

Art. 14 – Ad selection, distribution, reporting

 

The collection of information and the combination with previously collected information, to select and distribute advertisements for the user and to measure the distribution and effectiveness of such advertisements. This includes the use of previously collected information about users’ interests for ad selection, the processing of data regarding the ads that were viewed, how often they were viewed, when and where they were viewed and whether taken any action related to the ad, including for example clicking on the ad or making a purchase. This does not include Personalization, which is the collection and processing of information on the use by the user of this service for the subsequent personalization of advertising and / or content for the same user in other contexts, for example on other sites. web or app, over time.

Art. 15 – Measurement

 

The collection of information on the use of content by the user and their combination with previously collected information, used to measure, understand and draw up a report on the use of content by the user. This does not include personalization, the collection of information on the use by the user of this service for the subsequent personalization of content and / or advertising for the same user in other contexts, for example on other websites or apps, in the weather.

 

Art. 16 – Analysis

 

We use various services to analyze user interactions with our website, such as how many users visit our website, what information is most requested and how users interact with the website. The data we collect includes the referring websites, the secondary pages relating to our Services that are viewed, the frequency and duration of visits for each of them. In this way we can improve the user experience in relation to our Services and our Services themselves; the data that is used is pseudonymised (Article 6 (1) (f) of the GDPR).

 

Art. 17 – Google Analytics

 

  1. This Platform uses Google Analytics, a web analysis service of Google Inc. This use concerns the Universal Analytics operating mode. It allows you to assign data, sessions and interactions on multiple devices to a pseudonymous user ID, analyzing the activities it performs on the various devices.
  2. Google Analytics uses cookies that allow you to analyze your use of the website. The information generated by the cookies based on your use of this website is generally transmitted to a Google server in the United States and stored on it. If IP anonymization is activated on the site, however, your IP address is already truncated within the member states of the European Union or other contracting states that have signed up to the agreement on the European Economic Area. Only in exceptional circumstances is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser in the context of Google Analytics is not combined with other Google data. Google uses this information according to the instructions provided by the operator of this website in order to evaluate your use of the website, compile reports on website activity and provide other services related to the use of the website and the Internet for the operator’s use. same. Our legitimate interest in data processing also covers these purposes. The legal basis for the use of Google Analytics is Article 6 (1) f of the GDPR. The data we send that is linked to cookies, user information (such as user ID) and promotional IDs are deleted after 14 months from the last use of our services. Data whose retention period has expired is automatically deleted once a month.

Art. 18 – Google Ads

 

  1. We place Google Ads display ads and use Google Conversion Tracking to generate personalized online ads based on interest and location.
  2. Ads are displayed based on search requests on websites in the Google advertising network.
  3. When a user clicks on an ad, Google adds a cookie to his device. For more information on the cookie technology used, consult Google’s information on website statistics and the relative information on data protection.
  4. Using this technology, Google, and our company as a customer, receive the information that a user has clicked on an ad and has been redirected to our websites. The information acquired in this way is used exclusively for statistical analysis purposes related to ad optimization. We do not receive any information that allows us to personally identify a visitor. The statistics provided by Google include the total number of users who have clicked on our ads and, where applicable, whether they have been redirected to a page on our website that includes a conversion tag. These statistics allow us to keep track of the search terms that most often generate clicks on our ads and the ads that lead to a user contact via the appropriate form.
  5. If you wish to disable these functions, you can prevent the storage of cookies necessary for the operation of this technology, for example by using the appropriate settings on your browser. In this case, your visit will not be incorporated into our user statistics.

Art. 19 – Facebook Ads (Facebook Pixel)

 

  1. We place Facebook Ads display ads and use Facebook, Instagram and Audience Network conversion tracking to generate personalized online ads based on interest and location.
  2. Facebook Ads are displayed based on the actions performed by the User on our website.
  3. When a user clicks on an ad, Facebook adds a cookie to his device. For more information on the cookie technology used, consult the Facebook information on website statistics and the related data protection information.
  4. By using this technology, Facebook, and our company as a customer, receive some useful information. All information acquired in this way is used exclusively for statistical analysis purposes related to the creation and optimization of personalized ads based on your interests. We do not receive any information that allows us to personally identify a visitor.
  5. If you wish to disable these functions, you can prevent the storage of cookies necessary for the operation of this technology, for example by using the appropriate settings on your browser. In this case, your visit will not be incorporated into our user statistics.

 

Art. 20 – Data security

 

We have adopted extensive technical and operational security precautions in order to protect your data from the risk that unauthorized persons may manipulate, lose, destroy or access it, accidentally or intentionally. Our security measures are periodically reviewed and updated to keep them up to date with technological advances.

 

Art. 21 – Data retention

 

We keep your personal data for as long as necessary for your use of our Services, to provide you with our Services and for legal obligations in compliance with the minimization principle referred to in Article 5.1.c) of the GDPR. As this is a periodic continuous service, the data will be processed by the Data Controller until the aforementioned service is terminated by the user. We will anonymize and / or aggregate your data if we intend to use it for analytical statistical purposes for longer periods.